Leadership Team

Melissa Johnson
Group Vice President of ComforceHealth

As the Group Vice President for ComforceHealth, Melissa has ultimate responsibility for all operations for the organization. She also sets the strategic vision and direction for ComforceHealth, working towards achieving financial goals and objectives, and increasing operating performance.

Melissa has 12 years of dedicated experience serving middle revenue cycle. She is a results driven leader with a proven track record of exceeding revenue and bottom-line goals.

Prior to joining the ComforceHealth team, Melissa was the Vice President of Strategic Business Development at himagine solutions where her responsibilities included securing major new business and developing large, high-profile strategic accounts. Before himagine solutions, Melissa was a Regional Sales Vice President, Southeast, at Precyse.

Melissa holds a BA in Psychology from the University of South Florida and is a member of FHIMA, AHIMA, and HFMA.

Melissa Johnson
Group Vice President
( O ): 813.349.1771
( C ): 813.464.5710


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Joe Andrews
Director of Recruitment

Joe Andrews is the Director of Recruitment and is responsible for the performance management of ComforceHealth’s national recruitment team. In this role, he leads the development and execution of comprehensive recruiting strategies that will guarantee that the business attracts and hires the top talent
in the industry.

He and his team work strategically with the business development and client services teams to ensure we deliver the right match to our clients in 48 hours or less.

Joe has over 15 years of total staffing experience, with the last 10 being dedicated to revenue integrity. Joe started out as a recruiter and because of his success as an individual contributor, worked his way up to Director. Under his leadership, he has coached and mentored several to becoming company Top Performers.

Joe earned a Bachelor of Science at Greensboro College in Greensboro North Carolina and he is currently an active member of the Pinellas County Foster and Adoption association.


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Donna Sherburne, RHIT, CCS, CCS-P
Director of Coding Operations

Donna Sherburne is the Director of Coding Operations here at ComforceHealth. In this role, she leads the Coding Department for the organization’s domestic and global workforce. Collaborating with our Global and Domestic leaders, she oversees the execution of meeting our clients coding needs by managing best practices while maintaining compliance, integrity, quality, and providing proven results.

Donna is a known industry leader and has over 17 years of Health Information Management (HIM) experience in facility and profee coding, including both inpatient and outpatient services. She focuses on providing our clients with solution-driven results by Managing Coding Volumes revenue cycle initiatives/issues including DNFB/DNFC, Coding Denials provides the coding team with her subject matter extensive experience in MS-DRGs, APR-DRGs, DRG Validation, ICD 10 CM/PCS and CPT code assignment, auditing, education and clinical documentation improvement (CDI). She has proven abilities to manage complex workloads and project management skill set.

Donna earned her Associates of Applied Science in HIM from Joliet Junior College, IL, where she graduated Magna Cum Laude. Prior to joining ComforceHealth, her continued passion for coding afforded her the opportunity to serve in various Managing roles leveraging her expertise to mentor new coders while identifying process improvement opportunities and partnering with executive teams to optimize operations and overall service delivery.


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Jeanette Thomas, RHIA, CCS, COC, CPC
AHIMA Approved ICD10CM & PCS Trainer
Coding Operations Manager

Jeanette Thomas is the Coding Operations Manager at ComforceHealth and is responsible for the management and delivery of coding services for an assigned group of coding consultants and clients. She monitors coder productivity, quality, and all areas of consultant accountability to ensure a successful and profitable client engagement.

Jeanette Thomas is an accomplished healthcare industry leader with 20 years of experience. Her background in Health Information Management includes clinical, facility, auditing, DRG Validation, educational services and management. She also has several years of Revenue Cycle experience, having worked as Manager of Patient Financial Services and Managing Quality and Training for the Revenue Cycle. Jeanette has been an educator for 15 years, teaching in HIM programs as an Adjunct instructor for the RHIT Associate Degree program for CAHIM approved education institutes and the CCS certificate program.

Jeanette earned her Associates of Applied Science in HIM and her Bachelor of Science in Technical Management /Healthcare Administration from DeVry University. She has served on several Healthcare committees - AAPC as Education Chair, GAHIMA as Membership Chair and Healthcare Financial Management Association on the Certified Patient Account Rep (CPAR) committee.


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