Vice President of Business Development
Melissa Johnson is the Vice President of Business Development at ComforceHealth. In this role, she is responsible for performance management of the sales team as well as development and execution of strategic sales plans, target strategies, and account assignment. She monitors customer, market, and competitor activity and also works closely with the marketing function to establish successful support, channel, and partner programs.
Melissa has 14 years of progressively responsible experience in business development, 9 of which has been spent specifically centered around being a trusted partner and advisor to healthcare organizations in the areas of HIM and the Revenue Cycle.
Prior to joining the ComforceHealth team, Melissa was the Vice President of Strategic Business Development at himagine solutions where her responsibilities included securing major new business and developing large, high‐profile strategic accounts. Before himagine solutions, Melissa was a Regional Sales Vice President, Southeast, at Precyse.
Melissa has successfully developed more than 50 enterprise‐wide health system partnerships with high levels of customer satisfaction and loyalty. She has a BA in Psychology from the University of South Florida and is a member FHIMA, HFMA, and the Western Florida Chapter of ACHE.
Director of Recruitment
Joe Andrews is the Director of Recruitment and is responsible for the performance
management of ComforceHealth’s national recruitment team. In this role,
he leads the development and execution of comprehensive recruiting strategies
that will guarantee that the business attracts and hires the top talent
in the industry.
He and his team work strategically with the business development and client services teams to ensure we deliver the right match to our clients in 48 hours or less.
Joe has over 15 years of total staffing experience, with the last 10 being dedicated to revenue integrity. Joe started out as a recruiter and because of his success as an individual contributor, worked his way up to Director. Under his leadership, he has coached and mentored several to becoming company Top Performers.
Joe earned a Bachelor of Science at Greensboro College in Greensboro North Carolina and he is currently an active member of the Pinellas County Foster and Adoption association.
Tanai S. Nelson, RHIA, CDIP, CCS, CCS-P,
AHIMA-approved ICD-10-CM/PCS Trainer
Director of Auditing and Education Services
Tanai S. Nelson is the Director of Auditing and Education Services for ComforceHealth. In this role, she is responsible for internal compliance within ComforceHealth, the external auditing practice, as well as leading the educational development for the organization’s domestic and global workforce. Collaborating with other service to determine continuing education needs, she oversees the execution of strategic educational
requirements by managing best practices while maintaining compliance, integrity, quality, and premier service for internal and external clients.
Tanai is a known industry leader and has over 20 years of Health Information Management (HIM) experience in both facility inpatient and outpatient services. She is a solutions-driven HIM and coding subject matter expert (SME), using her extensive experience in MS-DRGs, APR-DRGs, ICD and CPT code assignment, auditing, education and clinical documentation improvement (CDI) to position clients for mid revenue cycle success. She has proven abilities to manage complex workloads and challenging projects from inception through development.
Tanai earned her Bachelor of Science in HIM from Weber State University in Ogden, UT, where she graduated Magna Cum Laude. Prior to joining ComforceHealth, her continued passion for coding afforded her the opportunity to serve in various consulting roles leveraging her expertise to mentor new coders as well as provide continuing education to seasoned professionals. Serving as the liaison between coding and CDI teams, Tanai successfully contributed to improved quality service and strong bottom-lines as the result of complete and compliant coding.
Over her professional career she has presented on coding and HIM-related issues, authored articles, and operated as a technical advisor for AHIMA coding publications. She has also served as a coding educator for HIM programs at Colorado Technical University.
Donna Sherburne, RHIT, CCS, CCS-P
Coding Operations Manager Global and Domestic Coding Teams
Donna Sherburne is the Manager of Coding Operations here at ComforceHealth. In this role, she leads the Coding Department for the organization’s domestic and global workforce. Collaborating with our Global and Domestic leaders, she oversees the execution of meeting our clients coding needs by managing best practices while maintaining compliance, integrity, quality, and providing proven results.
Donna is a known industry leader and has over 17 years of Health Information Management (HIM) experience in facility and profee coding, including both inpatient and outpatient services. She focuses on providing our clients with solution-driven results by Managing Coding Volumes revenue cycle initiatives/issues including DNFB/DNFC, Coding Denials provides the coding team with her subject matter extensive experience in MS-DRGs, APR-DRGs, DRG Validation, ICD 10 CM/PCS and CPT code assignment, auditing, education and clinical documentation improvement (CDI). She has proven abilities to manage complex workloads and project management skill set.
Donna earned her Associates of Applied Science in HIM from Joliet Junior College, IL, where she graduated Magna Cum Laude. Prior to joining ComforceHealth, her continued passion for coding afforded her the opportunity to serve in various Managing roles leveraging her expertise to mentor new coders while identifying process improvement opportunities and partnering with executive teams to optimize operations and overall service delivery.